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Cancellation Policy
Explains how to cancel or reschedule services, what notice is required, and any associated fees.
Sickness Policy
Outlines our guidelines for illness-related cancellations and when it's best to keep children or sitters home.
Safety & Emergency Procedures
Details how we handle emergencies, including safety expectations, first-aid response, and communication protocols.
Feedback Policy
Shares how you can provide feedback about your experience, and how we use it to improve our service.
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