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Cancellation Policy

Explains how to cancel or reschedule services, what notice is required, and any associated fees.

 

Read our Cancellation Policy

Sickness Policy

Outlines our guidelines for illness-related cancellations and when it's best to keep children or sitters home.

 

Read our Sickness Policy

Safety & Emergency Procedures

Details how we handle emergencies, including safety expectations, first-aid response, and communication protocols.

 

Learn about our Safety Procedures

Feedback Policy

Shares how you can provide feedback about your experience, and how we use it to improve our service.

 

See our Feedback Policy

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